Upgrading tickets on Ticketmaster has become a popular method for event-goers to enhance their experience, moving from standard seats to premium options like better views or VIP packages. Whether you’re looking to upgrade through the website or app, it’s essential to understand how the process works, including its limitations. In this blog post, we’ll dive into How to Upgrade Tickets on Ticketmaster, provide a step-by-step guide for both desktop and mobile app users, and answer common questions about upgrading.
Introduction to Ticketmaster Ticket Upgrades
Ticketmaster offers a range of options for fans to upgrade their tickets, whether you want to move closer to the stage, enjoy more comfortable seating, or access exclusive VIP experiences. While Ticketmaster doesn’t guarantee ticket upgrades for all events, it’s possible to explore available options before the event date. Knowing how and when to check for upgrade opportunities can significantly improve your event experience.
Ticket upgrades are not as straightforward as purchasing regular tickets, but once you understand how it works, you’ll find the process manageable.
Can You Upgrade Tickets on Ticketmaster?
Yes, you can upgrade tickets on Ticketmaster, but availability varies depending on the event and the time of your request. Not all tickets are eligible for upgrades. Event organizers may set certain restrictions, and available seats are often limited. Additionally, upgrading tickets depends on whether better seating options are still available, and the cost difference between your current tickets and the upgraded seats will apply.
Ticket upgrades are typically offered for concerts, sporting events, and theatrical performances, but there are no guarantees. If upgrading is an option, you will see this feature on your order or within the Ticketmaster app.
How to Upgrade Tickets on Ticketmaster Website
Upgrading your tickets on the Ticketmaster website is relatively simple if the event supports upgrades. Here’s how you can Upgrade Tickets on Ticketmaster:
Step 1: Log In to Your Ticketmaster Account
Start by visiting the Ticketmaster website and logging in to your account using your credentials.
Step 2: Navigate to Your Order
Once logged in, go to “My Tickets” and find the event for which you want to upgrade your tickets. Select the event to view your ticket details.
Step 3: Check for Upgrade Options
If upgrades are available, you will see an “Upgrade” button next to your ticket details. Click on it to view potential seat upgrades.
Step 4: Choose Your New Seats
Ticketmaster will display available seating options, typically offering better seats for an additional fee. Browse through the options and choose the one that fits your preferences and budget.
Step 5: Confirm the Upgrade
After selecting your desired upgrade, follow the on-screen instructions to confirm the upgrade. You will be prompted to pay the difference in price between your original ticket and the upgraded one.
Step 6: Receive Your Updated Tickets
Once you’ve completed the upgrade process, Ticketmaster will issue your new tickets, which you can either print at home or use as mobile tickets via the Ticketmaster app.
How to Upgrade Tickets on the Ticketmaster App
Using the Ticketmaster app to upgrade your tickets offers the convenience of upgrading on-the-go. Here’s how to Upgrade Tickets on Ticketmaster step by step:
Step 1: Open the Ticketmaster App
Launch the Ticketmaster app on your smartphone and log in to your account.
Step 2: Access Your Tickets
Navigate to the “My Events” section, which will display all your upcoming events. Select the event you wish to upgrade.
Step 3: Check for Upgrades
If upgrades are available for the event, you’ll see an “Upgrade” option listed under your ticket details. Tap on it to explore the available upgrades.
Step 4: Select Your Upgraded Seats
Browse through the new seating options and select the upgrade that appeals to you. The app will show you the price difference between your current tickets and the upgraded seats.
Step 5: Confirm and Pay
Once you’ve selected your upgraded tickets, proceed to checkout. You’ll need to pay the additional fee for the upgrade, and then your new tickets will be available within the app.
Step 6: Access Your Updated Tickets
Your upgraded tickets will be automatically updated in your account, and you can view them within the app or add them to your digital wallet for easy access.
Limitations of Upgrading Tickets on Ticketmaster
While upgrading tickets on Ticketmaster is possible, there are several limitations to be aware of:
- Event-Specific Restrictions: Not all events offer ticket upgrades, and certain events may have strict policies preventing any modifications to purchased tickets.
- Availability: Upgrades depend on whether better seating is available at the time of your request. For popular events, premium seats may be sold out quickly, leaving fewer opportunities for upgrades.
- Cost: Upgrading tickets involves paying the price difference between your current tickets and the upgraded seats. In some cases, the upgrade may be more expensive than purchasing new tickets.
- Time Constraints: Upgrades are usually only available up until a certain point before the event, so it’s essential to act quickly if you want to enhance your seats.
Tips for Successfully Upgrading Your Tickets
- Check Early and Frequently: Upgrade opportunities are often based on availability. Keep an eye on your event page and check for upgrades as soon as they become available.
- Be Flexible with Seating: Sometimes, the best seats are not available, but you may still get a better view than your original purchase if you’re flexible with your seating preferences.
- Use the App for Convenience: The Ticketmaster app makes it easy to check for upgrades, so make sure you have it downloaded and logged in for quick access.
- Understand the Cost: Remember that upgrading tickets will cost more than your original purchase. Make sure to factor in any additional fees before making your final decision.
Frequently Asked Questions About Ticket Upgrades
Q: Can I downgrade my tickets instead of upgrading?
A: No, Ticketmaster typically does not allow downgrading tickets or exchanging higher-value tickets for lower-value ones.
Q: Can I upgrade to VIP or backstage passes?
A: VIP and backstage passes are often limited, but if available, you can upgrade to these packages by following the same steps outlined above.
Q: What happens if I can’t find an upgrade option?
A: If the upgrade option is not available, it could be due to a lack of available seats, event-specific restrictions, or the proximity of the event date. Check back later, or consider purchasing new tickets.
Q: Can I upgrade tickets purchased from a resale platform?
A: Typically, tickets bought through Ticketmaster’s resale marketplace cannot be upgraded, as they are subject to resale policies.
Conclusion
Upgrading tickets on Ticketmaster can elevate your event experience, providing you with better seats, additional perks, or premium views. Whether you’re using the desktop site or the Ticketmaster app, the process is relatively straightforward but comes with certain limitations. By understanding how and when to upgrade, as well as staying alert for available seats, you can make the most of your Ticketmaster purchase and enjoy your event from a more favorable vantage point.
